Comparing heat pump quotes: 8 things to check

Two quotes at the same price can hide very different units and installations. Compare them line by line before you sign.

The RBQ licence. The contractor must hold a Régie du bâtiment du Québec licence. Check the number in the RBQ registry.
The brand and exact model number of the outdoor unit and each indoor unit. Without model numbers you can't compare quotes or check rebate eligibility.
Heating capacity in extreme cold. In Quebec, what matters is the capacity delivered at -15 °C and -25 °C, not just the rated capacity. Ask for these figures from the manufacturer's spec sheet, and the minimum operating temperature.
How the size was chosen. A unit that is too small or too large performs poorly. Ask how the capacity was chosen: site visit, floor area, insulation, windows.
Rebates. Ask whether the unit is eligible for LogisVert and get it in writing. See our rebates page.
What the installation includes: wall or ground mount, raised stand for snow, line length, drain, electrical connection and breaker, commissioning, removal of the old unit if any.
Warranties. Separate the manufacturer's warranty (parts, compressor) from the installer's (labour). Ask how long they last and their conditions, such as registration or yearly maintenance.
Schedule and payment: installation date, deposit requested and when the balance is due.

Not sure which type you need yet? Read wall-mounted, multizone or central.

Free, no obligation. At most 3 RBQ-licensed contractors receive your request. Updated October 28, 2026.